Front Office Courses
Do you have a great deal of organisational skill, the ability to communicate well with guests and staff, and the discipline of upholding service excellence? A career in Front Office might be the right career path for you. A course Front Office will equip you with skills to oversee the entire front office team, and coordinates the activities of the front desk, reservations, concierge and bell services, club floor and guest services.
110
courses available
440
leaners applied last year
2,950
job offers
279,430 KES
average salary
Career options and possible career trajectory
Front Office ManagerReceptionistAssistant Front Office ManagerFront Desk ReceptionistReservations OfficerRecommended Competencies
- Communication - critical for a hotel front desk employe
- Friendliness - front desk employee is typically the first person a guest sees upon entering a hote
- Organization skill
- Composur
- Problem solving - dealing with complaints effectively
Skills to learn next
- Languages
- Communication
- Marketing
Career options and possible career trajectory
Front Office ManagerReceptionistAssistant Front Office ManagerFront Desk ReceptionistReservations OfficerRecommended Competencies
- Communication - critical for a hotel front desk employe
- Friendliness - front desk employee is typically the first person a guest sees upon entering a hote
- Organization skill
- Composur
- Problem solving - dealing with complaints effectively
Skills to learn next
- Languages
- Communication
- Marketing